Francis M.
The item you show is NOT what i ordered or received. The item was an acrylic plaque but shipped with no base.
Ill summarize by saying your company reacted in a very professional way including prompt responses to several emails detailing the problem.
Overall i am gery happy with the transaction and i am sure my granddaughter will love it.
Pamela L K.
Damaged box again
Richard B.
I would do away with the cardboard box and only use the Mahogany box the Mahogany box helps make the gift even more better..
Daniel B.
I couldn't have been more happy the way customer service responded to one of my concerns. I had told them I was completely satisfied with the necklaces I had purchased for my two granddaughters but there had been a small chip on one of them mahogany boxes. They replaced it immediately. Thank you so much!.
jeff d.
I bought this for my wife for christmas and the box had a chip in it. Someone named Kim took great care and sent a new one and it is fine. Thank you!!
JOHN H.
A pleasure to do business with you.
Adelina G.
After receiving my item was broken customer service resend me a replacement and it is a very beautiful necklace
Dwight B.
Items looks great and everyone loves them
Roy M.
I forgot to order this box on my initial order. They were very responsive and got it shipped out ASAP. Make sure you include it with your order. It is so pretty and will be a perfect way to protect your keepsake.
Larry A.
My daughters dog ate the box but didn’t damage the necklace. She ordered a new box with extra charges for the writing card. I did not get the card and a wrong shipment was sent to me for grandma Crystal
Ronald O.
Customer service was excellent. The illuminated mahogany box which was sent is beautiful and adds immensely to the presentation appeal of the jewelry. Thank you for your great support.
Robert M.
I originally ordered this but didn't specify mahogany box. I told the company and for a little more money, they sent me the lit boxes. Very pretty.
Al M.
I am very pleased with my purchases and am waiting until Xmas to give them as memorabilia for my children.
I'm sure they will be cherished forever.
Oather H.
I appreciate your great customer service. Thanks again.
Edwin E.
Dear Sugar Spring Staff, I specially liked the message on card since it expresses my exact sentiments in a more concise manner than I could. The Mahogany Style Luxury Box (w/LED) makes it perfect presentation and storage / display box for it.
This is the 2ᴺᴰ item I’ve ordered from the Super Sweet folks at Sugar Spring, (yes, pun intended, but it’s also true;-) and I’m very happy with their products, response time, packaging and customer support. Highly recommend their products & services.
Randy B.
My wife enjoys looking at necklace in the box.
Steven A.
Both of my orders
Where great I just need
My grandsons Scripture
That goes in the box other
than that I will be fine and satisfied thanks
Robert J. R.
The mahogany box was beautifully finished The lite made it very attractive
Billy P.
I ordered two boxes for my two granddaughters. One of the boxes arrived damaged. It appeared to be caused by the shipper. After contact with the the company they shipped a new box right away and was able to give them to my granddaughters for Christmas. They were very excited about getting them. Thank you for your great service
Kevin P.
My sixteen year old twin granddaughters are going to love these.
Deanna G.
I brought the necklace for my granddaughter. It is beautiful. I paid extra for the mahogany box, it was worth it.
Jeffrey T.
The lighted wooden box is high quality
Audrey D.
I love the two necklaces I bought for my two granddaughters and I'm sure they will love them to.
I think your store has beautiful piece's I'm very happy with my order thanks again Audrey
James A.
Thank you for a replacement wooden box for my granddaughter, the first one came shipped damaged
Larry D.
You people are awesome !! In my original order of three, one was damaged in shipping. No questions asked, I received a replacement within days !!!